Metrimap is a brand of Bluegild Solutions Pvt Ltd. At Bluegild Solutions Pvt Ltd, (herinafter referred to as ‘The Company’) we respect your need for data security and online privacy and protect any information that you may share with us, when you visit our websites, register as a customer or user and use any of our applications or services, in an appropriate manner. We will never sell, rent or in any other manner commercialize your Personal Information. You can browse through some parts of our website without giving any information about yourself.
- WHAT PERSONAL INFORMATION IS COLLECTED
“Personal Information” means any information that may be used to identify an individual, including, but not limited to, a first and last name, email address, telephone number a home, postal or other physical address, birth date, gender, occupation. When you choose to pay online for our applications and services you also have to provide your credit card or bank account information but we never store that information.
Your personal information is collected and stored when you submit information via email, make enquiries about our services and when you create and account and use our Services. The type of information that we store is collected from your email and other contact information provided, sign on data, and any other relevant information that you have shared with us, including user IP addresses and standard web log information. Information is also collected when you register and use our services.
2.1 Visitor Information
When visiting the Company Sites, a cookie may be placed within the memory of the visitor’s, customer’s or User’s internet access device. A cookie is a small piece of information that a Sites can store via the visitor’s, customer’s or user’s internet access device for later retrieval. A cookie can’t read data off your hard disk or read cookie files created by other sites. Cookies save you time, for example, if you personalize a web page, or navigate within a website; a cookie recalls your specific information on subsequent visits.
In addition we may use other services such as Google Analytics to track user traffic patterns, site usage etc. We have little control over third party cookies and recommend your review their privacy policies to understand what data they hold about . you.
2.2 Account Information
When a customer creates an account on the Company’s Sites, The Company collects and stores information about the Customer such as name, email address and password. The Company uses this information solely to setup the Customer’s account and to administer and communicate with the Customer regarding the Customer’s account. The Company may also use the customer’s email address to provide updates and services in connection with the Company’s services.
2.3 Usage of the Company’s Services
2.4 Technical Data
The company may collect and use technical data and related information, including but not limited to, technical information about the Customer’s or User’s device, system, application software, and peripherals, to facilitate the provision of software updates, product support, and to allow the Company to continuously make improvements to the Company’s Services. The Company will not relate any of this information to an individual Customer or User.
Notwithstanding the above, the customer or user acknowledges and agrees that the Company may use Personal Information, and De-identified Data, as outlined in the Company’s Terms of Service.
- FINANCIAL INFORMATION
We do not collect personal financial information. We may use payment gateways through which your financial information is used. These Payment service providers are liable for the confidentiality and safety of your financial information.
- DATA OWNERSHIP
As you use our application you may update information on your company, employees, customers, processes, financial information, product information etc. All such information uploaded through your login id remains your sole and exclusive property. This information is also classified as Personal Information. Please note that the usage of the Company’s applications and services is governed by our Terms of Service.
- HOW YOUR PERSONAL INFORMATION IS USED
We use your personal information to answer your enquiries, to provide our services, for record keeping and back up purposes. We may contact you for any business related activity, legal issues, payment issues, to carry out fraud checks or to clarify where we have insufficient or incorrect data. We may also use your email address to contact you in the future, to notify and update you about our Service, to inform you of any of our marketing activities or to request feedback about your satisfaction with our Service. Please also remember to keep your personal information secure by maintaining the confidentiality of any passwords and accounts you use on our Service.
Only persons authorized by the Company under managerial supervision will have access to your Personal Information. Primarily this access is needed to provide customer service and resolve application performance or system issues.
The Company may share also Personal Information with third-party service providers such as cloud service providers, email service providers, analytics service providers, data storage and processing facilities in order for those service providers to perform business functions for the Company or on behalf of the Company.
At times the Company will use third party vendors and we may need to transfer your Personal Information to them. In all such cases only the relevant information will be transferred to them and they will also be compulsorily required to follow our Privacy and Security Policy.
We may transfer your Personal Information if required to do so by law or in order to comply with a legal process and to protect the rights of the Company
In addition, Personal data may be disclosed in connection with any merger, acquisition, debt financing, sale of company assets, or other business transaction in which data could be transferred to third parties as one of the Company’s business assets.
- DATA SECURITY
At the Company, protection of customer data and applications is of highest priority. We take all precautions to keep your data safe and secure. The platform is hosted on leading cloud providers such as Amazon Web Services (AWS), Google Cloud Platform, Digital Ocean etc and uses security features such as SSL encryption, Intrusion detection systems and other security products to keep customer data secure. All data is regularly backed up to protect against data loss. Direct database access is only provided to persons authorized by the company and is used only for development and any technical support purposes
The Company provides a unique user name and password to each user that must be entered each time a User logs on.
The security and privacy of your personal information is paramount and we make every effort to ensure that your personal information is protected. However, please note that, no data transmission over the internet can be guaranteed to be totally secure. Consequently, the Company cannot ensure or warrant the security of any information.
If you have any questions with regard to Data Security please contact us.
- LEGAL INFORMATION:
This agreement is governed by the laws of the India.
The Company may amend this policy from time to time. The amended policy will be posted at the same link as it is posted now. It is the responsibility of users to ensure that they periodically visit this link to read the updated policy. If we make any substantial changes in the way we use your Personal Information we will make that information available by posting a notice on the Company’s websites
- CONTACT INFORMATION
The Company welcomes your comments regarding this privacy statement. If you believe that the Company has not adhered to this privacy statement, please contact us and we will promptly try to resolve the issue